Legal

Refund Policy

Last Updated: April 2026

This Refund Policy applies to subscriptions purchased from Squawkdeck LLC, a Wyoming limited liability company (“Squawkdeck,” “we,” “us,” or “our”).

1. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on initial subscription purchases.

If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial purchase date. Refund requests made within this period are approved without requiring justification.

2. How to Request a Refund

To request a refund, contact us at:

[email protected]

Refunds will be processed to the original payment method used at the time of purchase.

3. After the 14-Day Period

After 14 days from the initial purchase:

  • Payments are non-refundable
  • Partial billing periods are not prorated
  • Cancellation prevents future renewals only

To avoid being charged for the next billing cycle, you must cancel your subscription before the renewal date.

4. Renewals

The 14-day money-back guarantee applies only to initial subscription purchases and does not apply to renewal charges, except where required by applicable law.

5. Abuse Prevention

We reserve the right to refuse refunds in cases of suspected abuse, including repeated refund requests, misuse of the Service, or fraudulent activity.

6. European Union Customers

Customers in the European Union may have additional statutory rights. Our 14-day refund policy is intended to meet or exceed applicable consumer protection requirements.

7. Processing Time

Approved refunds are typically processed within 5–10 business days, depending on your payment provider.

8. Contact

For refund-related inquiries, contact:

[email protected]