Privacy Policy

1. Information We Collect

We collect only the information necessary to operate the Service.

A. Information You Provide

• Name (if provided)
• Email address
• Account credentials
• Subscription and billing information (processed by third-party payment providers)
• Any information you choose to include in your profile

B. Usage & Technical Information

• IP address
• Browser type
• Device type
• Log data (errors, timestamps, requests)
• Basic usage metrics (e.g., page views, sessions, feature usage)

We use a self-hosted analytics tool to understand product performance, onboarding, and feature adoption. This analytics layer is designed to be lightweight and privacy-conscious. We do not use behavioral advertising tracking or cross-site tracking.

C. Payment Information

Payments are processed by third-party payment providers.

We do not store full credit card numbers or sensitive payment details on our servers.

Payment information is transmitted securely using industry-standard encryption and is handled by payment providers that are certified to comply with the Payment Card Industry Data Security Standards (PCI-DSS).

2. How We Use Information

We use personal information to:

• Provide and maintain the Service
• Authenticate users
• Process subscriptions and payments
• Improve product performance
• Ensure platform security
• Respond to support inquiries
• Comply with legal obligations

We do not sell personal information.

3. Legal Basis for Processing (EEA/UK/CH Users)

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal data under the following legal bases: performance of a contract (providing the Service), legitimate interests (platform improvement, security), compliance with legal obligations, and consent (where required, such as optional analytics tools).

4. Cookies & Analytics

We use limited cookies and similar technologies to:

• Maintain login sessions
• Ensure security
• Measure general site and product usage

Our analytics tooling may collect page views, route usage, sessions, and a limited set of high-value product events such as signup flow, deck creation, column creation, source management, and AI feature entry points. For authenticated users, we may associate analytics activity with an internal user UUID so we can understand product journeys across sessions.

We do not use advertising cookies, third-party behavioral tracking, heatmaps, session replay, cross-site tracking, or content-level analytics for user messages, AI prompts, watchlists, or trading data. We do not send email addresses or usernames to our analytics system. You may disable cookies through your browser settings, but some features may not function properly. If required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

5. Data Sharing

We may share information with:

• Infrastructure providers (hosting, databases)
• Payment processors
• Email delivery services
• Analytics providers or analytics infrastructure that we operate

We require service providers to process data only for legitimate business purposes and in accordance with applicable privacy laws. We do not sell or rent personal information.

6. Data Retention

We retain personal data only as long as necessary to provide the Service, maintain account records, comply with legal obligations, and resolve disputes. You may request deletion of your account at any time.

7. Your Rights

A. United States (Including California)

If you are a California resident, you may have the right to:

• Request access to personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact us at:[email protected]

B. European Union / UK Users

Under applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent (where processing is based on consent)

You may also lodge a complaint with your local data protection authority.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or destruction.

We use industry-standard security measures, including HTTPS encryption, to protect data transmitted through the Service.

However, no system is completely secure.

9. International Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States. We take reasonable measures to ensure appropriate safeguards for international data transfers.

10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last Updated” date accordingly. Where required, we may ask you to re-accept updated legal terms before continuing to use authenticated parts of the Service.

12. Contact Information

Squawkdeck LLC
30 N Gould St
Ste N
Sheridan, WY 82801
USA
Email:[email protected]